support@alevelhigher.com or 602-955-0900

HOURS:

Standard Support: 8:00am - 6:00pm Mon-Fri       Emergency Support: 24hrs/day Please call during regular office hours to find out more.

Internet related support is provided free of charge to our subscribers during our support hours.  Network related emergencies are handled 24 hours / day. Please call during regular office hours to find out more about 24hr support.

If you get voice mail, please leave your name, login or email name, number where we can reach you, and brief description of problem.  Calls are handled in the order they are received.

Providing support is at our discretion and support charges may be incurred depending on the level and duration of support required.  User will be advised of any charges prior to receiving billable support.

On-site support is billable at $125/hr.